Privacy Policy & SMS Terms – Step Beyond Now LLC
Effective Date: 06-05-2025
At Step Beyond Now LLC ("we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information across our website, services, and communications—including SMS messaging.
1. Information We Collect
We may collect personal and non-personal information when you:
Submit a request for an estimate, consultation, or demo
Contact us through our website or chat
Sign up for updates, services, or promotional offers
This information may include:
Name, phone number, email address
Business name, project/service details
Device/browser type, IP address, pages visited
2. How We Use Your Information
We use the data you provide to:
Deliver services and respond to inquiries
Schedule consultations or appointments
Send service updates, reminders, or promotional content
Improve website performance and customer experience
Comply with legal and regulatory requirements
3. SMS Communications & Consent
By providing your mobile number and opting in via our forms, you agree to receive SMS messages from Step Beyond Now LLC.
Message types may include:
Transactional: appointment reminders, order updates, service follow-ups
Promotional: discounts, product updates, announcements
Your rights and protections:
Message frequency may vary
Message & data rates may apply
Reply STOP to unsubscribe, HELP for assistance
You may opt out at any time
Consent is not a condition of purchase
We take your privacy seriously—your number will never be sold or shared without your consent. For more information, contact us directly.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share data with trusted third-party providers (e.g., CRM platforms like LeadConnector or payment processors) as needed to deliver our services. All partners are bound by confidentiality and data protection agreements.
5. Cookies & Tracking Technologies
We use cookies and similar tools to:
Enhance your browsing experience
Track and analyze site usage
Serve relevant content
You can adjust cookie settings through your browser at any time.
6. Data Security
We apply reasonable administrative, technical, and physical safeguards to protect your data.
Please note, no system is completely immune to security breaches, though we strive to protect your information at all times.
7. Your Rights & Choices
You may:
Request access, updates, or corrections to your data
Ask for deletion of your personal information
Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
8. Policy Updates
This policy may be updated periodically. Any changes will be posted to this page with a new effective date. We encourage you to check back regularly.
9. Contact Us
If you have questions about this Privacy Policy or SMS terms, contact us at:
📧 [email protected]